Shipping policy
SHIPPING TERMS
The following Shipping Terms apply only to website https://ihealthhub.ae/ (the “Website”) and orders provided by you or otherwise collected online through this website or mobile apps.
The Website is held and operated by iHealth Group L.L.C-FZ, a legal entity under the law of the UAE, the license number 2540370.01, having its registered office at Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
1. Delivery & Shipping
When an order is placed, it will be shipped to the address provided at the time of purchase. All orders within the UAE are delivered between 30 (thirty) minutes to 48 (forty eight) hours. It also depends on the item availability and the mentioned location for delivery.
Delivery charges (valid for one order delivered to one address only) will be calculated automatically at checkout based on weight and destination.
We will attempt to deliver your items on the date you specify. Our delivery partner will contact you on the day of delivery to ensure someone is available to receive your package. If our delivery partner is unable to deliver for any reason, our partner will contact you by telephone the following business day to arrange an alternative delivery date. You will be required to sign a delivery receipt at the time of delivery.
Products or services are subject to availability. In the event that a product runs out of stock after we receive your order, we will contact you via the details provided at the time of placing an order to advise you.
In case that incorrect contact details have been provided, redelivery will be charged as per package weight and destination.
Should an incorrect item be dispatched, please contact our customer service team for a pickup and/or replacement as needed. No delivery fee will be charged for this service.
2. Disclaimers
Your use of this site is at your risk.
The information, materials and services provided on or through this web site are provided "as is" without any warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property.
Neither iHealth Group L.L.C-FZ, or its legal holder, or beneficiary, nor any of its respective affiliates warrant the accuracy or completeness of the information, materials or services provided on or through this web site.
The information, materials and services provided on or through this web site may be out of date, and neither iHealth Group L.L.C-FZ, or its legal holder, or beneficiary, makes any commitment or assumes any duty to update such information, materials or services. The foregoing exclusions of implied warranties do not apply to the extent prohibited by law. Please refer to the UAE laws for any such prohibitions.
All products and services purchased on or through this web site are subject only to any applicable warranties of their respective manufacturers, distributors and suppliers if any. To the fullest extent permissible by applicable law, we hereby disclaim all warranties of any kind, either express or implied, including, any implied warranties with respect to the products and services listed or purchased on or through this web site. Without limiting the generality of the foregoing, we hereby expressly disclaim all liability for product defect or failure, claims that are due to normal wear, product misuse, abuse, product modification, improper product selection, non-compliance with any codes, or misappropriation.
3.Revisions and Updates
iHealth Group L.L.C-FZ reserves the right to alter this information from time to time by posting new revisions or updates on this web site. Please check the shipping info page regularly.
4.Terms & conditions
Please see our Terms of Sale page on our Website prior to placing an order.